Shipping & Returns

Jo’s Candies makes a great gift for anyone, anytime! When it comes to shipping, we want to make sure they arrive to your door looking and tasting just as great as the moment they were crafted.

Every effort is made to process your order as soon as possible; please allow up to 3 business days for processing time during the busy season (October-December).

Chocolate likes to stay nice and cool, so to protect your purchase we will lovingly pack your items on ice with insulated bags or coolers as needed. We only charge a flat fee of $5 per delivery address to offset the cost of packing materials (regardless of the size of your order—so shop away!) We think it’s well worth it so your chocolate doesn’t melt.

Next Day Shipments

Next day shipments go out Monday – Thursday on the next available day after your order has been processed, not including holidays or weekends.

2nd Day Shipments

For 2nd day shipments, orders go out Monday – Wednesday on the next available day after your order has been processed, not including holidays or weekends.

Standard Ground Shipments

Standard Ground shipments vary based on destination region in order to reduce the likelihood of your order being stuck in transit over a weekend. Please see the table below for specifics.

Southwest Region: Standard Ground shipments to the Southwest Region go out the following Monday-Wednesday after your order has been processed, not including holidays or weekends.
West Region: Standard Ground shipments to the West Region go out the following Mondays and Tuesdays after your order has been processed, not including holidays or weekends.
Midwest and East Coast Region: Standard Ground shipments to the Midwest and East Coast Regions go out the following Mondays after your order has been processed, not including holidays or weekends.

Again, please allow up to 3 business days for processing time.

At this time, we do not ship outside the continental United States.

If you are not satisfied with your purchase, please contact us at sales@joscandies.com and we will do our best to make it right.

Shipping & Handling Charges (Continental US Only):


  • Southwest
    AZ, CA, NV, UT
  • Order Total
  • Standard Ground
  • 2nd Day Air
  • Next Day Air
  • Up To $49.99
  • $8
  • n/a
  • $30
  • $50.00 to $99.99
  • $10
  • n/a
  • $50
  • $100.00 to $199.99
  • Free
  • n/a
  • $60
  • $200+
  • Free
  • n/a
  • $100

  • West
    CO, ID, NM, OR, WA
  • Order Total
  • Standard Ground
  • 2nd Day Air
  • Next Day Air
  • Up To $49.99
  • $9
  • $25
  • $75
  • $50.00 to $99.99
  • $12
  • $45
  • $100
  • $100.00 to $199.99
  • Free
  • $65
  • $150
  • $200+
  • Free
  • $140
  • $325

  • Midwest
    AL, AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, ND, NE, OH, OK, SD, TN, TX, WI, WY
  • Order Total
  • Standard Ground
  • 2nd Day Air
  • Next Day Air
  • Up To $49.99
  • $10
  • $40
  • $75
  • $50.00 to $99.99
  • $15
  • $65
  • $115
  • $100.00 to $199.99
  • $20
  • $110
  • $170
  • $200+
  • $25
  • $240
  • $350

  • East
    CT, DC, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
  • Order Total
  • Standard Ground
  • 2nd Day Air
  • Next Day Air
  • Up To $49.99
  • $10
  • $45
  • $85
  • $50.00 to $99.99
  • $15
  • $75
  • $125
  • $100.00 to $199.99
  • $20
  • $120
  • $190
  • $200+
  • $25
  • $250
  • $380